As a UX Designer II, you will play a crucial role in shaping digital experiences for millions globally. This position offers you the opportunity to understand user needs, collaborate with diverse teams, and contribute to innovative, user-friendly solutions. You’ll be involved in everything from brainstorming to execution, helping to create detailed designs that align with business goals and enhance the user experience.

If you're passionate about creating meaningful user experiences and thrive in a fast-paced, collaborative environment, this role is perfect for you.

Key Responsibilities:

• Work with cross-functional teams to design intuitive user experiences.
• Use the UX design process to conceptualize and deliver mockups.
• Develop wireframes, prototypes, and visual designs with a strong focus on aesthetics, layout, typography, and color theory.
• Utilize tools like Figma, Figjam, and UserTesting.com.
• Collaborate with product partners across San Francisco, Ukraine, and India to define priorities, plan projects, and design strategies for optimal outcomes.
• Contribute to the maintenance and evolution of the design system.
• Design for both web and mobile platforms.
• Provide guidance and mentorship to team members.

Qualifications:

• Over 3 years of experience as a UX designer with a robust portfolio showcasing successful UX solutions and designs.
• Passion for continuous learning and staying updated on the latest web and mobile technology trends.
• Expertise in the end-to-end UX design process, from understanding user needs to delivering refined designs.
• Proficiency in tools like Figma, Figjam, UserTesting.com, ChatGPT, and Generative AI.
• A background in Conversation Design is a plus.
• Experience in a fast-paced environment, supporting cross-functional teams and managing multiple projects simultaneously.
• Excellent communication skills, both verbal and written, with the ability to influence and build consensus across teams.
• Strong attention to detail and a data-driven decision-making approach.
• Proficiency in English.

About Us:

Founded in 2003 in San Francisco, our mission is simple: to help people. We’ve democratized professional services by connecting customers with verified Experts who provide reliable answers at any time and within any budget. Over the past 20 years, we've assisted 22 million customers across 196 countries by answering more than 25 million questions.

Why Join Us:

With over 1,000 employees, we’re growing rapidly. Our hiring criteria: Smart. Fun. Get things done. We celebrate our success together, and best of all, you’ll work for a thriving company that’s profitable!

Our JustAnswer Promise:

We strive to make the world a better place, one answer at a time. Our mission is to help people by connecting members with verified Experts to solve life’s questions. Being part of this mission offers a unique opportunity to make a significant impact.

Core Values:

• Data-driven: Decisions are based on data, not egos.
• Courageous: We take risks and challenge the status quo.
• Innovative: We constantly learn, create, and adapt.
• Lean: We focus on customers, using lean testing to learn how to serve them best.
• Humble: We recognize that past success does not guarantee future success.

If these values resonate with you, we’d love for you to join our team!

Perks and Benefits:

• Paid and unpaid time off throughout the year.
• Support for professional development.
• Resources to improve your overall well-being.
• Free membership to JustAnswer.

Work Environment:

JustAnswer UA is a remote-first organization, with some teams having the option to meet in person for collaboration or social events. Our top priority is the safety and well-being of our team members, and in response to Covid-19, we’ve adopted a 100% virtual recruiting and onboarding process.

Commitment to Diversity:

At JustAnswer, we celebrate diversity and believe it drives richer insights, fuels innovation, and leads to better outcomes. We are committed to building an engaged and inclusive workforce, welcoming individuals from diverse backgrounds and perspectives. All candidates are considered without regard to race, color, religion, national origin, age, sex, marital status, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws.