Job Description

• We are seeking a creative and empathetic individual to lead a team of designers in achieving client objectives.
• As the Lead UX Designer, you should possess extensive expertise in user research, interaction design, information architecture, visual design, and digital product development.
• You will be responsible for overseeing the UX strategy for client engagements.
• Leading a team of designers across one or multiple projects involves more than delegating tasks—it's about ensuring effective collaboration.
• As the Lead UX Designer, you’ll also be expected to manage client expectations and deliver results.
• We approach design both thoughtfully and practically, applying a consultative method to our process.
• You'll still be hands-on and involved in the design work, even as a leader.
• At 3Pillar Global, User Experience and Product Management work closely with Development.
• This role offers the opportunity to contribute not only to individual projects but also to the growth of the overall UX practice.

Requirements

• 6+ years of experience designing B2C or B2B applications in an Agile environment.
• Expertise in user research, experience mapping, design thinking, and brainstorming.
• Ability to facilitate workshops (such as sketching, feature prioritization, card sorting) and create wireframes with research-based information architecture.
• Skilled in creating wireframes and prototypes for testing and delivering to development teams or clients.
• Proficiency with tools like Sketch, Figma, Adobe XD, Axure, or similar.
• Experience collaborating with product teams, designers, stakeholders, and users to analyze user journeys, identify problems, and create solutions.
• A portfolio showcasing experience designing across various products, platforms, and personas.
• Capable of providing guidance and mentorship to a design team, steering them toward shared objectives.
• Strong storytelling skills, with the ability to integrate insights and data into compelling narratives.
• Ability to advocate for design's value and inspire stakeholders and team members through impactful presentations and storytelling.
• Advocate for the user while balancing business and technical considerations.
• Experience working in Agile/Scrum environments.
• Solid understanding of interaction and visual design principles.
• Advanced English proficiency required.

Benefits

• Medical and life insurance according to company policy.
• 12 days of paid vacation, sick leave, and paid holidays per local law.
• Paternity and maternity leave as per local regulations.
• Additional leave for marriage, bereavement, and graduation as per company policy.
• Christmas bonus as per local regulations.
• Access to the company’s Savings Fund (Asociacion Solidarista).
• Access to a beach house (managed by the Asociacion Solidarista).
• Discounts at local stores.
• Direct payroll deposit.
• Support for paid professional certifications.